Most of our items are standard frame sizes so we sell them without the frame in case you would like to choose your own frame. Our frames have specialized hardware on the back made for repeated opening and closing as you fill your map over the years.
If you prefer to purchase your own frame then please make sure it can accommodate the thickness of all 3 mat boards (3/16" total). Most frames can do this but thinner ones such as poster frames may have trouble. We also sell our frames on their own in case you purchase without a frame and later decide you would like to use ours.
At this time we cannot make any custom maps that are not listed in our shop.
We ship all products within 2 business days of ordering. So if you order on a Tuesday it will ship by Thursday. We ship using ground service from our facility in Troy, Michigan and transit time takes 1-5 business days depending on how close you are to us* Due to the size of our items we cannot offer any express shipping options.
Feel free to leave a note at checkout if you need it by a certain date. We read every note, and if we can't get it there in time we will let you know before proceeding with the order.
*Alaska and Hawaii may be longer than 5 business days.
Once your order ships, you will receive an email with a link to track your package. If you do not see the email, please check your spam folder as they sometimes get filtered out. If you did not receive it, please contact us and we can send you the tracking information directly.
We can ship internationally to Canada; however, the customer is responsible for all shipping fees as well as any additional taxes of duty fees on the shipment. At this time we are unable to ship internationally to other locations.